Reilly Chunn

"I contacted State Farm through the main website, Reilly's office was the first to call and promptly provided me with a quote and was able to setup a time to come to the office that day. Caleb the account manager was so awesome and got me setup with insurance, replacing a horrible customer service USAA insurance. I highly recommend this office and Mr. Chunn's agency."

"My 96 year-old father has had an auto insurance policy with this agent for many years. He has been unable to drive for over a year. He is now bed-ridden in a nursing facility. His car--a 12-year-old Jeep- sits locked in his garage except when 2 family members come to visit from Ohio. All of this and yet this company still insists on charging over $2000 for auto insurance. Despicable."

"Reilly is very friendly insurance agent and his team seems fantastic. They are located near I-70 and Wadsworth in Arvada. If you are looking for a local insurance agent, give Reilly and his team at State Farm a call. I'm sure they would love the opportunity to earn your business."

"Deciding to change insurance companies is a HUGE headache. I spoke to a young lady and she was very informative with my needs. Reilly called me back and made sure before I got off the phone I understood everything. He answered all my questions. Extremely knowledgeable and professional."

"Kellie at Reilly Chun did a great job getting me insured! I live in my DIY campervan and rent out my house. I had a difficult time getting insurance agents to return my calls,let alone insure my non standard lifestyle. Not so for Kellie, she was super helpful and knowledge about vanlife. Thanks again Kellie!"

"I called this office after hearing them mentioned in a Youtube van conversion video. I worked with Kellie Arnold. Kellie was knowledgable, responsive, and maintained a positive attitude despite my many questions. Rarely do I leave feedback/reviews, but I am in awe of Kellie. This was the best customer service I've ever received!!! Thank you, thank you, thank you, KELLIE! You are just the best."

"Dealing with insurance can be overwhelming. Reilly Chunn State Farm makes everything so easy! Friendly people and competitive rates plus great customer service equals happy customers! I no longer dread dealing with insurance and I can relax because I am protected. Thanks Reilly Chunn State Farm!"

"Last year my wife was involved in an accident. She followed the proper procedure of filing a police report and reporting the accident to State Farm. About 2 months ago I received a letter from State Farm stating that I was going to be dropped due to the accident this past year. The accident was placed on my MVR, even though my wife clearly reported that she was the one involved in the accident. I called and spoke with Reilly as he is my agent. He made the excuse that since I am the primary account holder that the accident defaults to me and that it didn't matter who was in the accident one of us was getting dropped. I stated that this was mishandled and that I was upset that this was placed on my accident free record and would like it fixed. He again stated that no one was at fault on State Farm's end since these things just default to the primary account holder. They eventually got it fixed and to save face from their blatant mistake they did not raise our rates or drop my wife, which I was grateful for. Fast forward to these past couple weeks. My upstairs neighbors kitchen pipes were leaking due to improper remodeling. The pipe has been leaking for at least 2 months. When I confronted my neighbor about it she stated she had State Farm condo insurance and proceeded to file a claim. I received an email stating it was my responsibility to provide pictures and an estimate for the damage to my unit. Which I did. State Farm did not open the estimate and proceeded to send me a $700 check without even contacting me to discuss. Since the estimate was not opened there was an additional $500 quoted on the estimate for mold mitigation. At that point State Farm cancelled the check and stated that their client has already paid for the "dry out" of our ceiling and that as far as they could tell there was no more damage. Although, the ceiling was not re-checked for moisture after the dry out because my neighbor did not authorize it. I was frustrated by this and asked my agent Reilly Chunn to please help me in this situation. He then proceeded to explain to me that State Farm doesn't cover mold damage as it cannot be proven as to when the mold grew. I understood this but I also stated that the estimate provided was in the amount of $1200 to repair my kitchen ceiling properly and that it was only and additional $500 over what they were initially sending. He provided no help and then proceeded to tell me that I could find another agent. Reading other reviews on here it seems to be a common demeanor for Reilly. Rude, unprofessional not willing to help in any way. Other than you can file a claim but we're not going to do anything about it. I'd give zero stars if I could. When he found out that I would be writing this review all of a sudden 4 5 star reviews appeared at the exact same time, most likely his staff wrote these reviews. Don't give this man your business."

"When I first became Reilly's client he was friendly and helpful. However, After starting a checking account, refinancing my car loan (with no benefit to the refinance), and increasing my car insurance coverage he became non-existent in communications. Reilly's Office Manager (Cindy Weber) did most of the communication. She IS the only reason why I would give Reilly Chun a single starred review (because the star is for her and not for him). Reilly has been outrageously rude to me on two different occasions (one of which I showed up to his office and he apologized, blaming his reaction on stress, which I understood and let it go) and on the second occasion he refused to put a statement of the State Farms claims department conversation with us on physical record. The claims department wouldn't put it on record either (seem suspicious, right?!?! Well it is and I AM THE ONE who had to pay for it as nothing will ever come up from this again). His office assistant (Heather Wilson/Hayner) was on the phone call the entire discussion and took notes on the entire event, but then Reilly refused to allow Heather to put that on the record for my (his client) future use. Here are his exact words addressing the entire event: "If you want something on record, you need to contact claims and see if they can give you what they said in writing. I am not an attorney nor am I a stenographer." I never asked him to do either only to be a witness (which they were), but still refused to side with their client on something as small as writing what was said down on paper. So basically, he threw me under the bus for the handful of hours I spent discussing the issue with his office assistant and the State Farm Claims Department. Since when did the State Farm Agent (the client's representative become the one to get tossed to the side?) Well in Reilly's case, it looks like all it took was asking for someone in his office to write down the conversation and how it transpired in an email and to send it to me for record. If I could give him zero stars I would, he would be pleasant to your face but rude via email (when the client is powerless). I even included another State Farm agent in on the correspondences and he even told me that he was shocked about how the State Farms claims and Reilly Chun treated the situation. I would strongly suggest using another agent (SF agents are everywhere). Good luck to all of you current clients, I hope you aren't put between a rock and a hard place, because he will likely disregard you like he did me."

"Reilly and his staff are always friendly and professional. They answer my questions quickly and have done a great job of getting me set up with everything I need. I have everything with them from my cars to my life insurance to my investments. I couldn't recommend them more!"